Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Submit essay requests through our form
• Contact us for support
• Subscribe to our newsletter
• Participate in surveys or feedback

This information may include:

• Name and contact information (email, phone)
• Academic information (institution, level, subject)
• Essay requirements and specifications
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our writing services
• Match you with appropriate writers
• Communicate with you about your requests
• Send you updates about our services
• Respond to your inquiries and support requests
• Analyze usage patterns to improve our website
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website and providing services
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, user information may be transferred as part of the business assets
• Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure servers and databases
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Specifically:

• Account information is retained while your account is active
• Essay requests and communications are retained for service delivery
• Analytics data may be retained for up to 2 years
• Legal compliance may require longer retention periods

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences
• Analyze website traffic and usage
• Improve website functionality
• Provide personalized content

You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the Contact section.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically for any changes.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Through our website contact form
• By email at privacy@englishessaywriting.com
• By mail at the address provided in our Contact section

13. Compliance

This privacy policy is designed to comply with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and other relevant privacy regulations.

14. Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law. We will take immediate steps to contain the breach and mitigate any potential harm.

15. Consent

By using our services, you consent to the collection and use of your information as described in this privacy policy. If you do not agree with any part of this policy, please do not use our services.